Shipping Policy for Southford Mercantile
At Southford Mercantile, we want your order to arrive quickly and without any hassle. That is why we offer free shipping on every order we send out to customers in the United States and Canada. No minimum purchase is required, and there are no hidden fees at checkout. What you see is what you pay, and we take care of the delivery costs on our end.
Once you place your order, our team gets to work right away. We carefully pack each item to make sure it travels safely to your door. After your order leaves our facility, you can expect delivery within the following time frames:
United States: 4 to 8 business days
Canada: 10 to 14 business days
These timelines are estimates based on standard shipping routes and delivery conditions. While most packages arrive within this window, occasional delays can happen due to weather, carrier volume, or other circumstances beyond our control. If your order takes a little longer than expected, we appreciate your patience and are always here to help you track it down.
We only ship to addresses within the United States and Canada at this time. If you are located outside these regions, we are sorry, but we are not able to fulfill your order just yet. We hope to expand our shipping areas in the future so we can serve more customers around the world.
Once your package is on its way, you will receive a confirmation email with tracking information. That way, you can follow your order from our shelves to your front porch. If you ever have questions about your shipment, or if something does not look right with your tracking details, please reach out to us. Our customer service team is happy to assist you.
You can contact us anytime at [email protected]. We typically respond within one business day. You can also write to us at our mailing address:
Southford Mercantile
3180 Red Hill Avenue, Suite 210
Costa Mesa, CA 92626
We know how much you look forward to receiving your order, and we work hard to make sure every package gets to you safely and on time. Thank you for shopping with Southford Mercantile. We truly appreciate your trust in us, and we are always here to make your experience a pleasant one.