Our Simple Return Policy
We want you to feel completely at ease with your purchase from SOUTHFORDMERCANTILE. Sometimes an item just isn’t the right fit, and that’s perfectly okay. That’s why we’ve made our return process as straightforward as possible.
You have 30 days from the day your order arrives to decide if it’s the right piece for you. If it’s not, just let us know. We’ll handle the rest without any fuss.
Here’s how it works:
- You have a full 30 days to request a return
- We offer a complete refund on your purchase price
- Return shipping is on us, so you won’t pay a cent to send it back
- Once we receive your returned item, we’ll process your refund promptly
To start a return, simply reach out to us at [email protected]. Our team will guide you through the quick steps and provide you with a prepaid return label. It really is that easy.
We believe in making things right for our customers. If you have any questions about your order or our return policy, don’t hesitate to get in touch. We’re here to help and we’re happy to hear from you.
Your satisfaction matters to us, and we’re committed to ensuring your experience with SOUTHFORDMERCANTILE is a positive one from start to finish.